To provide guidance and build confidence that it is safe to travel again, Thomas Cook India & SOTC Travel have announced a two pronged strategy: TravShield and Holiday First and Pay When You Return to cover every aspect of physical and financial safety.

TravShield, a comprehensive safe travel commitment is designed with meticulous health and safety protocols to safeguard customers across Holidays, MICE and Business Travel and encompasses and enhances the companies’ existing Assured Insured Secured Travel Program. The companies have introduced a unique Holiday First and Pay When You Return scheme to provide customers the flexibility and benefits of paying only once they return from their holiday.

TravShield together with Holiday First and Pay When You Return incorporates the companies’ commitment to health and safety, simplifies the travel experience and offers significant savings, thus making travel safe, flexible, hassle free and easy on the wallet.

Madhavan Menon, Managing Director, Thomas Cook (India) Limited said, “At Thomas Cook and SOTC, we deeply value our customers safety and go to great lengths to ensure that our travel services meet global safety standards. In 2020, we launched the Thomas Cook & SOTC Assured Program in association with Apollo Clinics, which became the accepted standard for safe travel in India.

As travel reopens again, to give our customers across Holidays, Business Travel and MICE the confidence to travel safely, I am  proud to present TravShield – a definitive  Travel Safety Commitment from Thomas Cook & SOTC. TravShield encompasses and enhances our existing Assured Safe Travel Program, ensuring meticulous health and safety protocols at every stage of the customer journey. To benefit our customers and allay their fears, TravShield offers significant flexibility in rebooking / cancellations, guidance on travel protocols via our Safe Holiday Helpline; also our emergency Doctor On Call service while on tour.

To ease the financial burden of our customers, we have also launched our unique and meaningful Holiday First and Pay When You Return scheme. Our endeavor is to cover every aspect of physical and financial security to ensure our customers get complete peace of mind while holidaying with Thomas Cook India and SOTC.”


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